Primasoft Technologies EST owns Primasoft Technologies ("we," "us," or "our"). The utilization or access to our services is subject to these Terms and Conditions. As Customers/Users (“you”, “your”), please give a careful review of these Terms and Conditions before using or accessing the services we offer. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions, which serve as a legal contract between us and all our users.
Terms of ImportanceAccount: An account denotes the registered user profile created within our payment gateway for the purpose of conducting transactions. Your account holds personal and financial information securely and facilitates the tracking of your payment activities. It is your responsibility to maintain the confidentiality of your account credentials.
Merchant: A merchant refers to any business or individual that has registered with our payment gateway to accept payments for goods or services. The merchant must comply with both our terms and any applicable laws or regulations pertaining to online commerce. Merchants are crucial partners in the payment processing ecosystem.
Payment Processor: The payment processor acts as an intermediary that handles the technical aspect of processing your payment instructions. It is responsible for the transfer of payment information from our gateway to the financial institutions involved. Payment processors ensure that transactions are conducted efficiently and securely.
Transaction Limit: A transaction limit sets the maximum amount of money that can be sent or received in a single transaction. These limits are put in place for security reasons and to comply with anti-money laundering regulations. Users should be aware of their transaction limits to avoid any disruptions in service.
Chargeback: A chargeback occurs when a customer disputes a charge from a merchant and the transaction amount is returned to the customer's account. This mechanism protects customers from unauthorized or fraudulent transactions but can pose risks to merchants. Merchants should be aware of chargeback policies and procedures.
Encryption: Encryption is a security measure that involves encoding payment information into a secure format during transmission. This ensures that sensitive data such as credit card numbers remain unintelligible to unauthorized parties. Our gateway uses advanced encryption protocols for the protection of user data.
Gateway Fee: A gateway fee is a charge levied by the payment gateway for facilitating a transaction. It may be structured as a percentage of the transaction value or as a flat rate. Details regarding gateway fees are outlined in our fee structure documentation.
Authorization Hold: An authorization hold is a temporary withhold of funds in a customer's account, pending the final processing of a transaction. This ensures that the amount is reserved for the intended purchase, but it is not yet charged. Users should be aware that funds under an authorization hold are not available for other uses.
Payout: A payout refers to the transfer of funds from the merchants' account within the gateway to their external bank account. Payout schedules and terms can vary based on the merchants' preferences and our policy. Merchants should be familiar with payout intervals and processing times.
Service Downtime: Service downtime refers to periods when our payment gateway may not be accessible due to maintenance or technical issues. We strive to minimize any downtime and will provide advance notice when possible. Users should plan their transactions accordingly to avoid inconvenience.
User Agreement: The user agreement is the comprehensive contract that customers accept when they create an account with our payment gateway. It includes all terms, policies, and conditions pertaining to the use of our services. By continuing to use our services, users agree to adhere to the updated versions of the user agreement.
Dispute Resolution: Dispute resolution refers to the process by which disagreements or claims are resolved between users and the payment gateway, or between customers and merchants. We offer a structured approach to resolving such issues fairly. The procedure for initiating a dispute is detailed within our terms.
API Access: API (Application Programming Interface) access gives developers the ability to integrate our payment gateway's functionality into their own websites or applications. This enables a seamless transaction experience for your customers.
Subscription Services: Subscription services are recurring payment models where customers authorize regular payments for continued access to a product or service. These are governed by specific terms which outline cancellation policies and billing cycles. Users should understand the commitment they are making when subscribing to these services.
Fraud Monitoring: Fraud monitoring involves the continuous surveillance of transactions to identify and prevent fraudulent activity. Our systems are designed to detect suspicious behavior and protect users against unauthorized transactions. However, users are also advised to monitor their accounts and report any unusual activities.
Compliance: Compliance refers to the state of adhering to all applicable laws, regulations, and standards governing financial transactions and payment services. Our gateway ensures that all operations are conducted within the bounds of regulatory requirements. Users must also comply with relevant laws in their use of our services.
Data Retention: Data retention denotes the policies determining how long user data is stored on our systems. We maintain data for as long as necessary for legal, operational, and security purposes. Users can find specific data retention periods within our privacy policy.
We are committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. We implement a variety of security measures to maintain the safety of your personal data when you initiate a transaction or enter, submit, or access your personal information. Only the necessary data required to complete your transactions and provide you with our services is collected, and we ensure that such data is lawfully gathered with your explicit consent.
Your information will not be used for any unrelated purposes without your consent unless legally required to do so. We restrict the sharing of your data to third parties and ensure that any third parties with whom data is shared are compliant with our data protection standards. You have the right to request access to the personal data we hold about you and to ask for inaccuracies to be corrected or for certain information to be deleted.
We retain your personal data only for as long as is necessary for the purposes for which it was collected and in accordance with legal and regulatory requirements. We will ensure the appropriate level of protection in line with data protection legislation when transferring your data internationally, if necessary.
Service DescriptionOnline payments can be processed securely through our payment gateway. The service allows you to initiate, authorize, and manage payments and fund transfers. Merchants and service providers accept credit cards, debit cards, and electronic wallets. The payment gateway allows users to make donations, purchase goods, and settle outstanding balances with merchants.
Even with our best efforts, there may be occasional downtime or technical issues with our payment gateway, which we encourage users to report if they encounter any disruptions or discrepancies. Our payment gateway requires users to comply with all applicable laws, regulations, and terms and conditions. In the event of misuse, fraud, or violations, the account may be suspended or legal action taken.
Intellectual Property RightsIn accordance with applicable copyright laws, Primasoft Technologies EST owns the text, graphics, logo, images, and software on this website. In order to utilize this payment gateway's services, users of this website are granted a limited, non-exclusive, and revocable license to access and use the content. It is prohibited to reproduce, distribute, modify, or use the content of this website without the owner's written consent. In the event of infringement of its intellectual property rights, we reserve the right to seek damages and injunctive relief in court.
Fair Use of Our OfferingsOur services are designed to facilitate secure and efficient transactions; however, the use of our services must align with fair use guidelines outlined herein, ensuring that your interaction with our offerings is legal, honest, and does not infringe upon the rights of others or our operational integrity. You may not employ our payment gateway to sell or distribute material that infringes on the intellectual property rights of third parties, nor may you use our trademarks or branding without explicit written permission. Engaging in fraud, money laundering, unauthorized transmissions of sensitive information, or any activities that violate applicable laws or regulations is strictly prohibited and may result in immediate termination of your access to our services.
Attempting to overload our systems through any form of automated access, reverse engineering, or by tampering with the security features of our offerings is not permitted and may lead to legal action and service termination. An account held with our service is for the individual or entity's use only and sharing account credentials or allowing access to unauthorized users is against our fair use policy. All transactions must be conducted in a transparent manner, with accurate representation of goods or services, and in accordance with our anti-fraud measures.
Our systems routinely monitor usage to detect and prevent misuse; as a user, you consent to such surveillance and agree to cooperate with any investigations relating to improper use of our services. Failure to adhere to these fair use guidelines may result in restricted access, suspension, or even permanent ban from our payment gateway and its associated services.
IndemnityYou agree to indemnify, defend, and hold harmless Primasoft Technologies EST, its affiliates, partners, and their respective officers, directors, employees, agents, and successors from any claims, losses, damages, liabilities, including legal fees and expenses, arising out of your use of our payment gateway, your violation of these Terms and Conditions, or your breach of any representation or warranty provided herein. The indemnification obligations include claims arising out of any unauthorized transactions processed through your payment gateway account, your negligent actions leading to loss or unauthorized disclosure of customer information, and any activity that violates applicable laws or regulations.
In the event of a claim requiring indemnification hereunder, Primasoft Technologies EST shall provide you with prompt notice of such claim and shall allow you to control the defense and settlement of the claim, provided that Primasoft Technologies EST may participate with counsel of its own choosing and that you shall not settle any claim without the Primasoft Technologies EST prior written consent. Your indemnification obligation under these Terms and Conditions is understood to be to the fullest extent permitted by law and shall not be construed to provide for indemnification that is otherwise prohibited or limited by law.
It is your responsibility to promptly notify Primasoft Technologies EST in writing of any legal actions, claims, or demands for which indemnity could be sought, including any investigation, claim, or lawsuit that alleges that the payment services provided have resulted in harm to a third party or violated any law. Your obligation to indemnify Primasoft Technologies EST shall survive the termination or expiration of your use of the payment gateway and the validity of these Terms and Conditions.
WarrantyPrimasoft Technologies expressly disclaims all warranties, express or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. Any services provided without charge are offered 'as is', without any warranty whatsoever, to the maximum extent permissible by law. In no event will the payment gateway be liable for any indirect, special, incidental, or consequential damages arising out of the inability to use the services, even if advised of the possibility of such damages.
Limitation of LiabilityUnder no circumstances shall we be liable for any indirect, incidental, special, consequential or exemplary damages arising out of or in connection with your use of our services, whether or not the damages were foreseeable and whether or not Primasoft Technologies was advised of the possibility of such damages. In no event will we be responsible for any failure or delay of performance. Primasoft Technologies assumes no liability or responsibility for any errors or omissions in the content of our services and does not endorse or assume any responsibility for any third-party content that may be accessed through the service.
SeverabilityIf any provision of these Terms and Conditions is determined to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. In the event that any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect and, if possible, the invalidated provision will be modified in such a way as to reflect the original intent of Primasoft Technologies as closely as possible.
Force MajeureIn no event shall Primasoft Technologies be liable for any failure or delay in the performance of its obligations herein due to events beyond its reasonable control which may include, but not be limited to riots, embargoes, acts of civil or military authorities, fire, floods, accidents, or strikes. Upon the occurrence of a Force Majeure event, Primasoft Technologies is entitled to suspend the performance of its services until the situation is resolved or the event is over, without being deemed as a breach of its obligations.
Changes to Terms and ConditionsPrimasoft Technologies reserves the right to modify, amend or update the Terms and Conditions at any time and at our sole discretion, without prior notice. Any changes made will be effective immediately upon posting the revised Terms and Conditions on our website. Your continued use of our services after any changes to these Terms and Conditions will constitute your acceptance of such changes. Please refrain from using our services, if you don't agree with these terms. We encourage you to frequently review the Terms and Conditions on our website to ensure that you understand the terms and conditions that apply to your use of our services.
Governing LawsAny dispute that arises under these Terms will be brought before the courts of India and the laws of India shall apply to interpret as well as enforce them.
Contact UsIf you have any queries or concerns regarding our Terms and Conditions, don’t hesitate to contact us.