Primasoft Technologies (we/us/our) is owned and operated by Primasoft Technologies EST. We take great care in handling the personal information collected from Customers/Users (you/ your). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our payment gateway services. By accessing or using our services, you consent to the practices described in this Privacy Policy. This Privacy Policy explains what information we collect, why we collect it, and how we use it to improve our services and provide you with a seamless payment experience. It also details your rights and choices regarding your personal information. We encourage you to read this Privacy Policy carefully to understand how we handle your data. This Privacy Policy is part of our commitment to transparency and responsible data management.

The Information we Collect

We at Primasoft Technologies, collect the following information from you:

1. Personal Identity Information: We collect identifiable information such as names, postal addresses, email addresses, and phone numbers to facilitate transactions and to maintain a secure service.

2. Payment Details: For transaction processing, we collect and store information related to your credit or debit cards, bank account details, and other payment instruments.

3. Transaction History: To provide you with a detailed record of your activity, we keep logs of all transactions including the dates, amounts, and nature of the goods or services purchased.

4. Verification Documents: We may collect government-issued identification numbers and documents to comply with legal obligations and to verify identity to prevent fraud.

5. Technical Information: When you use our services, we automatically gather information such as IP addresses, browser types, and device information to ensure compatibility and to enhance security measures.

Why We Collect and Process the Information

We collect your information primarily to process payments smoothly and to ensure that your transactions are secure and efficient. We are required by law to collect certain customer information for identity verification purposes, to prevent fraud, and to meet regulatory requirements. By having access to your information, we can offer personalized support, resolve disputes, and provide assistance with account and payment-related inquiries. We use the information collected to understand customer behavior and preferences, which allows us to innovate and improve our services, website, and user interface. Your information helps us in monitoring for suspicious activity, protecting against fraudulent transactions, and ensuring the integrity of our payment gateway.

Sharing of Information

We share information with third-party service providers who perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service, while ensuring they adhere to confidentiality agreements. We may disclose customer information when required by law or when we believe in good faith that such action is necessary to comply with legal proceedings or government requests.

If the company is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, subject to the promises made in this Privacy Policy. We may share customer information if it is reasonably necessary to protect the rights, property, or safety of our business, our customers, or the public as permitted by law. Apart from the scenarios described above, we will only share your personal information with third parties when we have your explicit consent to do so.

Protection of Information

We employ industry-standard encryption technologies when transmitting and receiving customer data exchanged with our site to protect your personal and payment information. Your information is stored on secure servers with restricted access, and we take reasonable steps to protect your data from unauthorized use, access, or disclosure. We regularly conduct comprehensive security audits and penetration testing to identify and fix any vulnerabilities in our system and to enhance our security measures. We strictly limit access to your personal information to those employees and third parties who need to know that information to provide benefits or services to you, and they are contractually bound to maintain the confidentiality of your data.

Control of Information

You have the ability to edit and update your personal information at any time by logging into your account settings and making the necessary changes to protect your privacy and control your data. You may withdraw your consent for us to collect, use, or share your information at any time, subject to legal or contractual restrictions and reasonable notice. Upon request, we provide you with a copy of your personal data in a structured, commonly used, and machine-readable format, allowing you to transfer your information to another service.

You can request the deletion of your personal information from our records, and we will take reasonable steps to promptly fulfill such requests in accordance with applicable laws. You have full control over the kinds of communications you receive from us, and you can opt out of marketing communications by following the unsubscribe instructions provided in each email.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, to enable certain website functionalities, and to collect analytics data to improve our services. You have the option to accept or reject cookies through your browser settings, though be aware that disabling cookies may limit your ability to use certain features of our website effectively. By using our website, you consent to our use of cookies in accordance with this policy, unless you have altered your browser settings to refuse them.

Privacy Policy Changes

We reserve the right to update or modify this Privacy Policy at any time. We encourage you to periodically review this policy to be aware of any updates or changes. The Privacy Policy will feature the date of the latest update, allowing you to verify whether you have reviewed the most current version. Your continued use of our services after any changes or revisions to this Privacy Policy signifies your agreement with the terms and constitutes acceptance of those changes.

Contact Us

If you have any questions or concerns about our Privacy Policy, feel free to reach out to us.

[email protected]